privacy

PRIVACY POLICY

Last updated July 10, 2023.

Please read these terms carefully before using our site. We are committed to protecting and respecting your privacy.

SUMMARY

This section summarizes how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy. This Privacy policy together with our terms of use and any other document referred to in them, sets out the basis on which any personal data we collect from you or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Protecting your private information is our priority. This Statement of Privacy applies to www.archdekor.com website platform owned by ARCHDEKOR® LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to ARCHDEKOR® LLC include www.archdekor.com. The ARCHDEKOR® website is an online architectural services site and a home décor store. By using the ARCHDEKOR® website, you consent to the data practices described in this statement.

In addition to this Privacy Policy, you should review the Terms of Use and terms and conditions, which governs your use of the ARCHDEKOR® Platform, the Application Disclosure, which governs your submission of an order for an architectural project to ARCHDEKOR® ARCHITECTURAL SERVICES or the purchase of home goods in the ARCHDEKOR® STORE platform, and the Arbitration Provision, which includes your agreement to arbitrate your disputes with ARCHDEKOR® LLC, your waiver to bring class-action suits, and other important information.

TABLE OF CONTENTS

1. What Information Do We Collect?
2. How Do We Collect User Information?
3. How Do We Use Your Information?
4. With Whom Do We Share Your Information?
5. How Do We Protect Your Information?
6. What Are Your Rights Regarding Your Information?
7. Third Party Content and Sites.
8. California Privacy Rights.
9. Children’s Online Privacy Policy.
10. Will This Privacy Policy Change?
11. How Can You Contact Us?

1. WHAT INFORMATION DO WE COLLECT?

Web server log information

For our website, we use a third-party server to host our website called Automattic Inc., the privacy of which is available here https://automattic.com/privacy/ . For the ARCHDEKOR® STUDIO platform, we use 'my doma studio' platform, privacy policy is available here, https://www.mydomastudio.com/privacy. For our ARCHDEKOR® STORE We use a third-party server to host our website called Shopify Inc., the privacy policy of which is available here https://www.shopify.com/legal/privacy . Our websites server automatically logs the IP address you use to access our websites as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.

Our websites servers are located in the United States of America and Canada and, accordingly, your information is transferred outside the European Economic Area (EEA). For further information and information on the safeguards used, please see the section of this privacy policy entitled Transfers of your information outside the European Economic Area]].

Use of website server log information for IT security purposes

Our third-party hosting provider(s) collect(s) and store(s) server logs to ensure network and IT security and so that the server and websites remain un compromised. This includes analyzing log files to help identify and prevent unauthorized access to our network, the distribution of malicious code, denial of services attacks and other cyber-attacks, by detecting unusual or suspicious activity.Unless we are investigating suspicious or potential criminal activity, We/we do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.

Legal basis for processing: compliance with a legal obligation to which we are subject (Article 6(1)(c) of the General Data Protection Regulation).
Legal obligation: we have a legal obligation to implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of our processing of information about individuals. Recording access to our website using server log files is such a measure.
Legal basis for processing: our and a third party’s legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: we and our third-party hosting provider have a legitimate interest in using your information for the purposes of ensuring network and information security.

Cookies and similar technologies

Cookies are data files which are sent from a website to a browser to record information about users for various purposes.

Information collected when you place an order

Mandatory Information

How we collect or obtain information about you: when you provide it to us (e.g. by contacting us, placing an order on our ARCHDEKOR® platforms, sign up for our email newsletter, take a quiz, or create an account). from your use of our ARCHDEKOR® platforms, using cookies and similar technologies, and occasionally, from third parties. In order to better provide you with products and services offered on our Site, ARCHDEKOR® & ARCHDEKOR® STORE websites we may collect personally identifiable information, such as your:

➔ First and Last Name
➔ Mailing Address
➔ E-mail Address
➔ Phone Number

If you purchase ARCHDEKOR®'s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. If you do not provide this information, you will not be able to purchase goods or services from us on our website or enter into a contract with us. If you do not supply the optional information requested at checkout, such as phone number. we will not be able to contact you by phone or SMS.

Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation).Reason why necessary to perform a contract: we need the mandatory information collected by our checkout form to establish who the contract is with and to contact you to full-fill our obligations under the contract, including sending you receipts and order confirmations.
Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).
Legal obligation: we have a legal obligation to issue you with an invoice for the goods and services you purchase from us and we require the mandatory information collected by our checkout form for this purpose. We also have a legal obligation to keep accounting records, including records of transactions.

Optional Information

ARCHDEKOR® may also collect anonymous demographic information, which is not unique to you, such as your:

➔ Age
➔ Gender
➔ Household Income

We may also ask you about how your experience was in the form of a survey. We also ask you if you would like to receive marketing communications from us. For further information, see ‘Marketing communications’ in this section below.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the websites. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our websites. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation.
Legitimate interests: finding out how a customer’s experience was to improve your business’ website or to be able to contact the customer by phone where (if necessary) in relation to their order.

Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation).
Legitimate interests: you consent to us processing any optional information you provide by submitting that information to us.

2. HOW WE COLLECT YOUR PERSONAL INFORMATION?

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by ARCHDEKOR® Platforms. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ARCHDEKOR® websites.

From You

ARCHDEKOR® LLC Platforms collect and uses your personal information to operate its website(s) and deliver products and services you have requested. ARCHDEKOR® LLC may also use your personally identifiable information to inform you of other products or services available from ARCHDEKOR® LLC and its affiliates. We collect Information that you provide directly to us, both online and offline, in connection with an inquiry about our services, an application to obtain our services, or payments for our services made to us or a Merchant. The Information collected from you will vary depending on the product or service requested.

Email and Contact Form

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

We use a third-party email provider/customer service management tool to store emails and messages you send us. Our third-party email provider is The Rocket Science Group, LLC. Their privacy policy is available here https://mailchimp.com/legal/privacy/

Emails you send us will be stored outside the European Economic Area on our third-party email provider’s servers in the United States and other locations based on their sub-processors. For further information please see the section of this privacy policy entitled Transfers of your information outside the European Economic Area.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.
Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Architectural design project submission forms

When you want to start an architectural design project with us by clicking on the displayed ‘START YOUR PROJECT’ button on our website we collect information and details about your architectural project you provide in that email (photos, measurements, preferred architectural style, goals for your project, and the information contained in any question block in our project submission survey to request a quote or order on of our design packages.

We use a third-party form provider/customer service management tool to store answers and results you send us by voluntarily completing these forms for your project. Our third-party form provider is WPForms, LLC. WPForms is a trademark of WPForms, LLC.located in the United States of America. Their privacy policy is available here https://wpforms.com/privacy-policy/

Emails you send us will be stored outside the European Economic Area on our third-party email provider’s servers in the United States and other locations based on their sub-processors. For further information please see the section of this privacy policy entitled Transfers of your information outside the European Economic Area.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.
Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

E-Newsletter

When you sign up for our e-newsletter on our websites or opt to receive news, offers, updates on out-of-stock items from us by entering your name and email address and clicking subscribe or ticking a box at checkout indicating that they would like to receive your e-newsletter, we collect your email address , information about your browser, information about the page you signed up on, and any other additional information you may provide to us.

Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: you give your consent to us sending you our e-newsletter by signing up to receive it using the steps described above.

Transfer and storage of your information

We use a third-party service to send out our e-newsletter and administer our mailing list, The Rocket Science Group LLC. Their privacy policy is available here: https://mailchimp.com/legal/privacy/.

Information you submit to subscribe for our e-newsletter will be stored outside the European Economic Area on our third-party mailing list provider’s servers in the United States. For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Mail

If you contact us by mail, we will collect any information you provide to us in any postal communications you send us.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)
Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.
Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Other Sources

We may obtain Information about you from our affiliates, credit bureaus, retail locations that offer our services (a “Merchant”), and third-parties that collect your information in order to submit your project application or product order to us, for an architectural project financing service. We may also use certain third parties to complete, validate, or verify Information that you have provided to us in order to assist you in your use of the ARCHDEKOR platforms, in order to supplement information already provided by you, or in the prevention or identification of identity theft and fraud.

Automatic Collection, Cookies, and other Internet Technologies

We also use cookies, web beacons, other standard internet technologies, and certain third parties to collect Information from you, from your device, and about your activities on the ARCHDEKOR® LLC Platforms. We may automatically collect Information from your browser when you use the ARCHDEKOR® Platforms. Information that you enter into the ARCHDEKOR® LLC Platforms may be collected even if you cancel or do not complete an application or a particular page.

A cookie is a small text file that is stored on your computer for record keeping purposes. When you visit the ARCHDEKOR® LLC Platforms, we may assign your computer one or more cookies to facilitate your access to the ARCHDEKOR® LLC Platforms, personalize your online experience, maintain continuity during your online sessions, and record information about your visit.

Cookies may also be used for anti-fraud and information security purposes, Through the use of a cookie, we also may automatically collect information about your online activity on the ARCHDEKOR® LLC Platforms, such as the web pages visited, the links or advertisements clicked on, and other actions taken while using the ARCHDEKOR® LLC Platforms.

We may use different kinds of cookies, including HTTP cookies (also known as browser cookies), Local Shared Objects such as Flash cookies, and other similar technologies, such as HTML5 local storage. Most browsers automatically accept cookies, but you can usually modify the browser setting to decline cookies. Flash Cookies, which by their nature are associated with Flash Player, may be removed by managing the settings with Adobe by visiting www.adobe.com.

If you choose to decline cookies, please note that some of the features and services of the ARCHDEKOR® LLC Platforms may not function properly.

Main purpose of the use of Cookies

The ARCHDEKOR® LLC platforms/websites may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize ARCHDEKOR® LLC pages, or register with ARCHDEKOR® LLC sites or services, a cookie helps ARCHDEKOR® LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.

When you return to the same ARCHDEKOR® websites, the information you previously provided can be retrieved, so you can easily use the ARCHDEKOR® LLC features that you customized.You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ARCHDEKOR® LLC services or websites you visit.

Web Beacons

Web beacons (also known as clear gifs, pixel tags, targeting and re-targeting pixels, third party pixels or web bugs) are small graphic images or other web programming code that may be included in our web pages and e-mail messages. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the ARCHDEKOR® LLC Platforms, to monitor how you navigate the ARCHDEKOR® LLC Platforms, or to count how many emails that were sent were actually opened.

For more information on how we use web beacons in our emails, see our cookies policy which is available here: https://archdekor.com/cookie-policy/

For more information about our third-party mailing list provider and they use web beacons, please see their privacy policy which is available here: https://mailchimp.com/legal/privacy/

Social Networks

The ARCHDEKOR® LLC Platforms may also include social network or other third-party plug-ins and widgets that may provide information to their associated social networks or third-parties about the ARCHDEKOR® LLC Platforms that you visit, even if you do not click on or otherwise interact with the plugin or widget and regardless of whether you have an account or other relationship with these social networks and third parties. Information is transmitted from your browser and may include an identifier assigned by the social network or third-party, information about your browser type, operating system, device type, IP address and the URL of the web page where the plugin or widget appears.

If you use social network tools or visit social networking websites, you should read their privacy policies to learn what information they collect, use, and share.

3. HOW DO WE USE YOUR INFORMATION?

Our Usage

We may use your Information, to: i) process, review, determine project eligibility, and approve or deny your application for an architectural project submission or other products and services you request, you can see our terms for denial of a project on our terms of use; ii) manage your customer relationship, respond to questions, and provide customer service; iii) recognize you across the ARCHDEKOR® LLC Platforms; iv) develop and display content and services tailored to your interests; v) communicate with you via email, telephone, postal mail, and/or your mobile device about our products and services; vi) operate, evaluate, and improve our business and the ARCHDEKOR® LLC Platforms, including to develop new products and services, to perform research, and for audit purposes; vii) analyze usage and performance of the ARCHDEKOR® LLC Platforms and improve your experience and the experience of other users; viii) enforce contractual obligations, verify your identity, and to help prevent or identify fraud, unauthorized or criminal activity, claims, and other liabilities; ix) market our products and services and the products and services of our affiliates and other third parties; and x) perform functions as described to you at the time of collection. We will not sell your Personal Information, except in the event that all or a part of our business is merged, sold, or reorganized.

Job Applicants

If your Information is submitted when applying for a position with us, the Information will be used solely in connection with considering and acting upon your application. We may retain your Information for a period of time, but only for the purpose of considering your application for current or future available positions or as required by law.

Processing your payment

After you place an order on our ARCHDEKOR® LLC or ARCHDEKOR® LLC store website you will need to make payment for the goods or services you have ordered. In order to process your payment, we use a third-party payment processor (Shopify Payments) and a fraud gateway to ensure that your order is not fraudulent (Signify Inc. Your payment will be processed by Shopify Payments.

Shopify Payments collects, uses and processes your information, including payment information, in accordance with their privacy policies. You can access their privacy policy via the following link(s): Shopify Payments: https://pay.shopify.com/tos-privacy-policySignify: https://www.signifyd.com/privacy/

Transfer and storage of your information

Shopify Payments is located in Canada. Information relating to the processing of your payment is stored outside the European Economic Area on our [third party payment processor servers in Canada and the United States.

For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: to full-fill your contractual obligation to pay for the goods or services you have ordered from us.

Marketing communications

At checkout and upon first arriving to the site you will have the option of receiving marketing communications from us.

Our similar goods and services

You can opt-out from receiving marketing communications in relation to our goods and which are similar to those which you purchase from us, by ticking a box to opt out or clicking ‘unsubscribe’ in any email from us.We will send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: direct marketing and advertising our products and services.

Transfer and storage of your information

We use a third-party service to administer our mailing list, Rocket Science Group LLC. Information you submit to subscribe for our e-newsletter will be stored outside the European Economic Area on our third-party mailing list provider’s servers in the United States. For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Our goods and services

You can opt in to receiving marketing communications from us in relation to our goods and services by email ticking a box indicating that you would like to receive such communications during checkout or at any time while browsing the site by entering your email address into our newsletter sign-up form.

We will send you marketing communications in relation to our goods and services only if you opt-in to receive them.

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: you give your consent to us sending you information about our goods and services by signing up to receive such information in accordance with the steps described above.

Transfer and storage of your information

We use a third-party service to administer our mailing list, Rocket Science Group LLC. Information you submit to subscribe for our e-newsletter will be stored outside the European Economic Area on our third party mailing list provider’s servers in the United States. For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Use of web beacons [and similar technologies] in emails

We use technologies such as web beacons (small graphic files in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates and click through rates which our emails achieve. We will only use web beacons in our emails if you have consented to us doing so.

For more information on how we use web beacons in our emails, see our cookies policy which is available here: https://archdekor.com/cookie-policy/

For more information about our third-party mailing list provider and they use web beacons, please see their privacy policy which is available here: https://mailchimp.com/legal/privacy/

4. WITH WHOM DO WE SHARE YOUR INFORMATION?

 ARCHDEKOR® LLC does not sell, rent or lease its customer lists to third parties.

ARCHDEKOR® LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.

ARCHDEKOR® LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ARCHDEKOR® LLC, and they are required to maintain the confidentiality of your information.

ARCHDEKOR® LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ARCHDEKOR® LLC or the site; (b) protect and defend the rights or property of ARCHDEKOR® LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of ARCHDEKOR® LLC, or the public.

Disclosure of your information to other third parties

We disclose your information to other third parties in specific circumstances, as set out below.

Providing information to third parties such as Google Inc. Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymized basis. To find out more about what information Google collects, how it uses this information and how to control the information sent to Google, please see the following page: https://www.google.com/policies/privacy/partners/]

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): meeting our contractual obligations to Google under our Google Analytics Terms of Service (https://www.google.com/analytics/terms/us.html)

You can opt out of Google Analytics by installing the browser plugin here: https://tools.google.com/dlpage/gaoptout

Transfer and storage of your information

Information collected by Google Analytics is stored outside the European Economic Area on Google’s servers in the United States of America. For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area. Sharing your information within our business’ group of companies, including Seed Beauty for internal administrative purposes, including client, customer and employee information.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: running and managing our business effectively.

AND

Legal basis for processing: necessary to perform a contract [or to take steps at your request prior to entering into a contract] (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: we need to share your information with other companies in order to be able to meet our contractual obligations to you or to take steps at your request prior to entering a contract., for example because of the services or information you have requested. Sharing your information with a prospective or actual purchaser or seller in the context of a business or asset sale or acquisition by us, a merger or similar business combination event, whether actual or potential.
Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): sharing your information with a prospective purchaser, seller or similar person in order to allow such a transaction to take place.

Disclosure and use of your information for legal reasons

Indicating possible criminal acts or threats to public security to a competent authority.

If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cybercrime has been committed or if we receive threats or malicious communications towards us or third parties.

We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: preventing crime or suspected criminal activity (such as fraud).

In connection with the enforcement or potential enforcement our legal rights

We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: enforcing our legal rights and taking steps to enforce our legal rights.

In connection with a legal or potential legal dispute or proceedings

We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): resolving disputes and potential disputes.For ongoing compliance with laws, regulations and other legal requirements.

We will use and process your information in order to comply with legal obligations to which we are subject. For example, we may need to disclose your information pursuant to a court order or subpoena if we receive one.

Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).
Legal obligation(s): legal obligations to disclose information which are part of the laws of the United States of America.[4]
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: where the legal obligations are part of the laws of another country and have not been integrated into the United States’ legal framework, we have a legitimate interest in complying with these obligations.

How long we retain your information

This section sets out how long we retain your information.

We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

Retention periods

Order information: when you place an order for goods and services, we retain that information indefinitely or until you request that we delete unless this conflicts with our compliance of a legal responsibility.

Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email or via our contact form, we will retain your information for as long as it takes to respond to and resolve your enquiry and indefinitely afterward unless it is requested to be deleted AND it does not interfere with our compliance with laws and our legitimate business interest.

E-Newsletter: we retain the information you used to sign up for our e-newsletter for as long as you remain subscribed (i.e. you do not unsubscribe) or if we decide to cancel our e-newsletter service, whichever comes earlier.

Criteria for determining retention periods

In any other circumstances, we will retain your information for no longer than necessary, considering the following:

the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation); whether we have any legal basis to continue to process your information (such as your consent); how valuable your information is (both now and in the future); any relevant agreed industry practices on how long information should be retained; the levels of risk, cost and liability involved with us continuing to hold the information; how hard it is to ensure that the information can be kept up to date and accurate; and any relevant surrounding circumstances (such as the nature and status of our relationship with you).

How we secure your information

We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:

Only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible; using secure servers to store your information; verifying the identity of any individual who requests access to information prior to granting them access to information; using Secure Sockets Layer (SSL) software to encrypt any information you submit to us via any forms on our website and any payment transactions you make on or via our website; only transferring your information via closed system or encrypted data transfers.

Transmission of information to us by email

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

Transfers of your information outside the European Economic Area

We process data both inside and outside of the United States and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we and our data processors process data may have laws which are different, and potentially not as protective, as the laws of your own country.

Your information will be transferred and stored outside the European Economic Area (EEA) in the circumstances set out below. We will also transfer your information outside the EEA or to an international organization in order to comply with legal obligations to which we are subject (compliance with a court order, for example). Where we are required to do so, we will ensure appropriate safeguards and protections are in place.

Server log information

Information collected when you visit our ARCHDEKOR® LLC website is transferred outside of the EEA and stored on the servers of our third-party hosting company,
Shopify.

You can access their privacy policy here: www.shopify.com/privacy

Country of storage: Canada and the United States Safeguard(s) used: our third-party hosting provider has self-certified its compliance with the EU-U.S. Privacy Shield.

Contact form and Email

Information you submit to us via our contact form is transferred outside the EEA and stored on our third-party email and customer service systems. Our email provider is ROCKER SCIENCE GROUP LLC.

You can access their privacy policy here: https://mailchimp.com/legal/privacy/. Our customer service system provider is WPForms, trademark WPForms LLC.

You can access their privacy policy here: https://wpforms.com/privacy-policy.

Country of storage: United States. This country is not subject to an adequacy decision by the European Commission.
Safeguard(s) used: our third-party email provider has self-certified its compliance with the EU-U.S. Privacy Shield.

E-Newsletter

Information you submit to us when you sign up for our e-newsletter is transferred outside the EEA and stored on our third-party mailing list provider’s servers. Our third-party mailing list provider is: ROCKER SCIENCE GROUP LLC.

You can access their privacy policy here: www.mailchimp.com/privacy/

Country of storage: The United States. This country is not subject to an adequacy decision by the European Commission.

Safeguard(s) used: our [third-party mailing list provider has self-certified its compliance with the EU-U.S. Privacy Shield.

Google Analytics

Information collected by Google Analytics (your IP address and actions you take in relation to our website) is transferred outside the EEA and stored on Google’s servers.

You can access Google’s privacy policy here: https://www.google.com/policies/privacy/

Country of storage: United States of America. This country is not subject to an adequacy decision by the European Commission.

Safeguard(s) used: Google has self-certified its compliance with the EU-U.S. Privacy Shield which is available here: https://www.privacyshield.gov/welcome. The EU-U.S. Privacy Shield is an approved certification mechanism under Article 42 of the General Data Protection Regulation, which is permitted under Article 46(2)(f) of the General Data Protection Regulation. You can access the European Commission decision on the adequacy of the EU-U.S.

Privacy Shield here: http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm

5. HOW DO WE PROTECT YOUR INFORMATION?

We maintain administrative, technical, and physical safeguards intended to protect against the loss, misuse, unauthorized access, and disclosure of Information, including your social security number. Although we take such precautions seriously, it is impossible for us to guarantee the safety and security of your Information. Our policies prohibit the unlawful disclosure of Personal Information. We share Personal Information externally only where federal and state law allows or requires it. Internally, it’s our policy to limit the access, use, and disclosure of Personal Information to be in line with the job duties of our associates, as well as applicable law. Please note that we do not ensure or warrant the security of any Information that we collect, and you use the ARCHDEKOR® LLC Platforms and our services and provide us with your Information at your own risk.

6. WHAT ARE YOUR RIGHTS REGARDING YOUR INFORMATION?

E-mail Communications

From time to time, ARCHDEKOR® LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from ARCHDEKOR® LLC or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from ARCHDEKOR® LLC, you may opt out of such communications by Customers may unsubscribe from emails by clicking on the UNSUBSCRIBE button.

Right to Deletion

Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by sending an email to info@archdekor.com

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; Debug to identify and repair errors that impair existing intended functionality; Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; Comply with the California Electronic Communications Privacy Act; Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; Comply with an existing legal obligation; or otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. To receive information which you have provided to us in a structured, commonly used and machine-readable format(e.g. a CSV file) and the right to have that information transferred to another data controller (including a third-party data controller); to object to the processing of your information for certain purposes(for further information, see the section below entitled Your right to object to the processing of your information for certain purposes); and to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent. In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.

Further information on your rights in relation to your personal data as an individual

The above rights are provided in summary form only and certain limitations apply to many of these rights.

For further information about your rights in relation to your information, including any limitations which apply, please visit the following pages on the ICO’s website:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/; andhttps://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/You can also find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation, which is available here: http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf

Verifying your identity where you request access to your information

Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so. These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorized access to your information.

How we verify your identity

Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.

If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.

We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

Your right to object to the processing of your information for certain purposes

You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by writing to sending an email to: info@archdekor.com to object to us using or processing your information where we use or process it in order to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analyzing or predicting your behavior based on your information) based on any of these purposes; and to object to us using or processing your information for direct marketing purposes (including any profiling we engage in that is related to such direct marketing).

You may also exercise your right to object to us using or processing your information for direct marketing purposes by: you may opt out of such communications by clicking on the UNSUBSCRIBE button as well.

Sensitive Personal Information

‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

We do not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit sensitive personal information to us.

If, however, you inadvertently or intentionally transmit sensitive personal information to us, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation.

We will use and process your sensitive personal information for the purposes of deleting it.

Accessing and Correcting Personal Information

You may request to access or update the Personal Information that we hold about you.

You can access or update your Personal Information in the following ways:

If you have created an account on the ARCHDEKOR LLC Platforms, you will be able to update your own contact and payment information, subject to certain limitations.Contact us through one of the methods listed in the “How Can You Contact Us?” section within this Privacy Policy. Please include your current contact information, the information that you are interested in accessing, and your requested changes. After authenticating your request, we will provide you with the Personal Information that you requested or make your requested changes if i) the information is reasonably available; ii) the information does not infringe on the privacy of other individuals, and iii) the disclosure or changing of the information is not otherwise prohibited by law or our internal policies or procedures. For all requests, we will reasonably describe the types of Personal Information that we generally collect, how it is used, and with whom it is shared.

You may elect to UNSUBSCRIBE or opt-out of email and text communications from us by following the instructions provided in such communications or by contacting us as described in this Privacy Policy. Even after UNSUBSCRIBING or opting out, you may still receive service oriented, non-promotional communications from us and promotional communications from other third parties as a result of their own interactions or transactions with you. Please allow time for us to process requests. You should contact us should there be any concerns about your UNSUBSCRIBING or opt-out request.

Targeted Advertising

You may opt-out from many third parties who serve online advertising, including some who serve ads on the ARCHDEKOR® LLC Platforms and elsewhere online, by visiting http://www.networkadvertising.org/managing/opt_out.asp; or http://www.aboutads.info/choices/. Opting out does not mean you will not see any ads when using the ARCHDEKOR® LLC Platforms, but the ads that you see will no longer be customized to you based on your profile or interactions with us.

“Do-Not-Track.”Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services that you visit. Like many websites and online services, the ARCHDEKOR® LLC Platforms do not alter their practices when they receive a “Do Not Track” signal from your browser. To find out more about “Do Not Track,” please visit www.allaboutdnt.com. Third Party Content and Sites.The ARCHDEKOR® Platforms may contain content, services, advertising and other materials that link to websites operated by third parties.

We have no control over those other websites, and this Privacy Policy does not apply to them. You should refer to the privacy policies of those websites.

7. THIRD PARTY CONTENT AND SITES

LinksThis website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

8. CALIFORNIA PRIVACY RIGHTS

California Consumer Privacy Act Addendum

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), ARCHDEKOR® LLC, are providing the following details regarding the categories of Personal Information about California residents that we have collected (online and offline) or disclosed within the preceding 12 months. This CCPA Notice does not apply to our job applicants, employees, contractors, owners, directors, or officers where the Personal Information we collect about those individuals relates to their current, former, or potential role with us.

Under the CCPA, “Personal Information” is information that identifies, relates to or could reasonably be linked with a particular California resident or household.

We collected the following categories of Personal Information:

Identifiers, such as name, contact information, IP address and other online identifiers; Personal information, as defined in the California customer records law, such as name and contact information, and payment card number; Characteristics of protected classifications under California or federal law, such as skin tone or color; Commercial information, such as transaction information and purchase history; Internet or network activity information, such as browsing history and interactions with our website; Geolocation data, such as IP location; Electronic and similar information; and Inferences drawn from any of the Personal Information listed above to create a profile about, for example, an individual’s preferences and characteristics.

We collect this Personal Information from you as well as from our joint marketing partners. We use this Personal Information to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives, including using Personal Information to:

Fulfill your requests, process your transactions, and respond to your inquiries; Develop, improve, repair, and maintain our products and services;Personalize, advertise, and market our products and services; Conduct research, analytics, and data analysis; Maintain our property and our records, and undertake quality and safety assurance measures; Conduct risk and security control and monitoring, and detect and prevent fraud; Perform accounting, audit, and other internal functions, such as internal investigations and record-keeping; Carry out corporate transactions, such as mergers, joint ventures or acquisitions; and Comply with law, legal process, and internal policies, and exercise and defend legal claims.

We disclosed the following Personal Information to third parties for our operational business purposes:

Identifiers, such as name, contact information, IP address and other online identifiers; Personal information, as defined in the California customer records law, such as name and contact information, and payment card number; Characteristics of protected classifications under California or federal law, such as skin tone or color; Commercial information, such as transaction information and purchase history; Internet or network activity information, such as browsing history and interactions with our website; Geolocation data, such as IP location; Electronic and similar information; and
Inferences drawn from any of the Personal Information listed above to create a profile about, for example, an individual’s preferences and characteristics.

We disclosed these categories of Personal Information to:

Our affiliates and trusted third-party service providers.We DO NOT “sell” your Personal Information for money. Rather we share your information with select marketing partners that pool that information with information from other members of the marketing network to improve marketing outcomes for you. This may constitute a “sale” under the CCPA, and therefore we may have “sold” the following categories of Personal Information:Identifiers, such as contact information, IP address, and other online identifiers; Personal information, as defined in the California customer records law, such as contact information; Internet or network activity information, such as browsing history and interactions with our website; and Geolocation data, such as IP location.

If you are a California resident, you may request that we:

Disclose to you the following information covering the 12 months preceding your request:

The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information; The specific pieces of Personal Information we collected about you; The business or commercial purpose for collecting or selling (if applicable) Personal Information about you; The categories of Personal Information about you that we sold and the categories of third parties to whom we sold such Personal Information (if applicable); The categories of Personal Information about you that we otherwise shared or disclosed, and the categories of third parties with whom we shared or to whom we disclosed such Personal Information (if applicable). Delete Personal Information we collected from you.

California Do Not Track Disclosures

“Do Not Track” is a privacy preference that users can set in their web browsers. When a user turns on a Do Not Track signal in their browser, the browser sends a message to websites requesting that they do not track the user. For information about Do Not Track, please visit www.allaboutdnt.org

For information on how to opt out from tracking technologies used on our website, see our cookies policy which is available here: https://archdekor.com/cookie-policy/

To make a request for the disclosures or deletion described above, please email us at info@archdekor.com.

We will respond to your request consistent with applicable law.You have the right to be free from unlawful discrimination for exercising your rights under the CCPA.

9. CHILDREN'S ONLINE PRIVACY POLICY

ARCHDEKOR® LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

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Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18.

The website is not intended to solicit information of any kind from persons under the age of 18.It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by sending an email to info@archdekor.com

10. WILL THIS PRIVACY POLICY CHANGE?

ARCHDEKOR® LLC Platforms reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Any changes to this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified, and your continued use of the any of the ARCHDEKOR® LLC Platforms after the effective date of the revised Privacy Policy will constitute your consent to those changes. You may be required to consent to our new policies in order to continue to use the Progressive Platforms and our services.

11. HOW CAN YOU CONTACT US?

If you wish to contact us regarding your Information, this Privacy Policy, to designate a third party who may communicate with us on your behalf, or to request to access, change, or delete your Personal Information, you may contact us as described below. If you choose to contact us via email or writing, please provide sufficient contact information to allow us to contact you. If you choose to contact us, we will verify your identity using an appropriate method of verification based on the type of request. These methods may include one or more of the following: email address verification, proof of residency displaying your name and principal residence address, or proof of identity using government issued identification.ARCHDEKOR® LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that ARCHDEKOR® LLC has not adhered to this Statement, please contact ARCHDEKOR® LLC at:

Contact Information

ARCHDEKOR® LLC
41 Peabody Street
Nashville, TN 37210
United States of America
Email: info@archdekor.com
Phone: 510 - 510 - 4243

Monday - Friday: 9 a.m. - 5 p.m.

Effective as of July 10, 2023.

Copyright, credit and logo

This Privacy Policy is based on a General Data Protection Regulation (Regulation (EU) 2016/769) (GDPR) compliant template provided by GDPR Privacy Policy. For further information, please visit https://gdprprivacypolicy.org

The copyright in this Privacy Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved.

Where we display the GDPR Privacy Policy logo on our website, this is used to indicate that we have adopted a privacy policy template provided by GDPR Privacy Policy as the basis for this Privacy Policy.

To make a request for the disclosures or deletion described above, please email us at info@archdekor.com. We will respond to your request consistent with applicable law.

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